Prior to implementing When I Work, the Community Desk Specialist spent much of their time struggling to keep up with shift swaps, payroll, accurately tracking over time, and managing various scheduling limitations. Efficiency and accuracy are critical in an environment like San Jose State University, a thriving higher education setting with 36,000 students (4,000 of which live on campus), 6 buildings with 24-hour staffed desks every day of the week, and up to 280 student employees at a time. On top of the front desk operations, University Housing Services has an additional 80+ student assistants that work on the administrative side. The Community Desk Specialist is responsible for the scheduling of the 200+ Office Assistants that support the Front Desk operations that are 24/7. Lua is now spending less than an hour a week on task management and appreciates having a digital task list on her phone, saying “If something does go wrong, I’ve got it at my fingertips.". By being able to complete tasks on their phones, Lua has seen increased accountability with staffand they achieved a 95% completion rate at the end of the training period. The staffmembers set an aggressive goal of 80% task completion for every shift. When setting up Tasks in When I Work, she had her staffcreate a KPI for task completion rates. Lua decided she needed to change her task management process. To make matters worse, employees weren’t completing tasks consistently because they were forgetting to complete tasks on the paper checklists. This process was very time-consuming, taking Lua up to 5 hours each week.
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Prior to using When I Work to manage tasks, she was printing multiple Excel spreadsheets full of tasks to be completed every day. Lua Turcotte is the Operations Manager at the Student Life Center. The Student Life Center is a bar and restaurant in the Student Union with 50 student workers. Marie, Ontario, Canada and has been delivering an empowering education to students for the last five decades. Natural Communication, Unique Collaboration Toolsįar beyond a basic video conferencing tool Electa Live Virtual Classroom Software offers advanced web-based management and scheduling tools along with the richest set of collaboration tools: Crystal clear high-quality audio, multiple simultaneous talkers, Interactive whiteboards with multiple markup and annotation tools, File and document sharing, live presentations, screen sharing, Breakout rooms, text messages, virtual hand rising, and plenty of other.Sault College of Applied Arts & Technology is located in Sault Ste. For your live online meetings, you only need a computer with an internet connection. With Electa virtual classroom you can arrange live online classes and lectures, online meetings, group sessions, individual one–on–one sessions and webinars – all taking place over the web. It is an integral part of Electa LMS which can be used along with it or separately as a live online training tool.
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Live Online Classes and Online Meetings Taken to a Higher LevelĮlecta Live Virtual Classroom Software is a professional live virtual classroom and a real-time online collaboration environment designed for teaching and training over the Internet.